"Bait and Switch money grabbers"
The technicians were AWESOME but I am giving you 1 star due to the compulsory retinal imaging. I have religiously come to your office every year for my families eye exams. We always declined the imaging as I don't see it as necessary. This year you all reached out for my appointment (without explain ...
read more (patient since 2022)
"Love the customer service!!! Everything was gre..."
Love the customer service!!! Everything was great!!!
"Staff and Doc were so sweet! I was in and out o..."
Staff and Doc were so sweet! I was in and out of the office so fast!
(patient since 2024)
"I don't recall the name of the doctor I saw thi..."
I don't recall the name of the doctor I saw this week but he was very pleasant, courteous and thorough. He explained everything clearly to me. Highly recommend Eye Professionals.
(patient since 2021)
"Dr tunstill impressed thank y"
Dr tunstill impressed thank you
(patient since 2023)
"Great experience"
I really liked the whole team. Everyone was very kind and professional and there was no wait.
"Great staff "
I really liked dr. Turstill. Very knowledgeable, pleasant and informative. I highly recommend their staff and doctors and will definitely return.
(patient since 2023)
"Great team at SA Eye Professionals ..."
The doctors and staff and SA Eye Professionals are always friendly and compassionate. They do great work and make the whole examination process less daunting.
"Positive experience."
Thorough and professional.
"5 star"
Best place and service for your eyes
"Good experience - pleasant and professional team.."
Good experience - pleasant and professional team, just took a little longer to be seen than I expected.
(patient since 2022)
"Great Location "
The whole team was very friendly and awesome! I loved that young doctor she was wonderful and explained everything in detail to me about my eyes and answered all my questions.
"My comment is that I totally trust the Drs., bu..."
My comment is that I totally trust the Drs., but they should talk more slowly when conversing with patients. It's very hard to catch everything they are telling us.
(patient since 2021)
"Excellent service and personnel. I reccomend th..."
Excellent service and personnel. I recommend them! thank you!
"Great Location & Great Professionalism"
This is a wonderful, convenient, yet professional location for my Eye Doctor. The office is quaint and works as it should. Brief Wait times, and simple forms for filling out. I was very pleased with the professionalism of the staff and the considerations they took into account for all patients. All ...
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"Excellent Team and Service."
Excellent Team and Service.
(patient since 2023)
"Excellent. Five stars to all."
Excellent. Five stars to all.
(patient since 2023)
"Five star Doctor and five star staff. We highly..."
Five star Doctor and five star staff. We highly recommend Dr. Garcia.
(patient since 2023)
"Great Experience "
Great experience as usual. Staff is always courteous and explain everything thoroughly. I highly recommend!
"Kind staff and great doctor"
The staff was very kind and organized. The physician was very nice and informative. She took time to review images with me. I felt taken care of, and I left my appt with no unanswered questions.
"Everything was great! Dr Garcia explained in a man"
Everything was great! Dr Garcia
"Exceptional customer service"
Exceptional customer service
"Great Experience"
The staff and doctor were very nice and very well organized.
(patient since 2023)
"5 stars Everyone was was very personable and p..."
5 stars Everyone was was very personable and professional. The tech was very patient. The Dr. explained everything . Will be back
(patient since 2022)
"Great experience!"
The techs and doctors are wonderful! They were pleasant and engaging. I had a great experience and will definitely be coming back. Dr. Garcia took the time to address my needs.
(patient since 2022)
"Easy and convenient!"
Pretty fast eye exam and conveniently located right next door to LensCrafters. Was able to walk over with my prescription and get some new frames and lenses! Staff explained my vision benefits and options to me as well so I could chose the best testing and glasses for me.
(patient since 2022)
"Good experience"
Great service and very friendly and helpful staff.
(patient since 2023)
"Very friendly staff and it's always quick and e..."
Very friendly staff and it's always quick and easy when you visit.
" My eye exam went very well thanks to Dr Tunsti..."
My eye exam went very well thanks to Dr Tunstill. She was very professional and truly the best Optometrist I have been to.
(patient since 2024)
"First Time Visit"
Great service! The visit did not feel as though it was super long or like my day was dragging. I really appreciated how hands-on the staff was.
(patient since 2023)
"Quick, friendly, knowledgeable!"
Quick, friendly, knowledgeable!
(patient since 2021)
"Great doctor and staff"
Had a thorough eye exam and found the staff to be very friendly, very knowledgeable. Been coming here for three years and will continue to come here.
(patient since 2021)
"Was just going in to make an appointment and wh..."
Was just going in to make an appointment and while scheduling they offered to examine me now. They were all very friendly and thorough. The examining doctor was helpful in figuring out a prescription for a first time pair of progressive lenses. I’m pleased with the results.
(patient since 2022)
"Hands down the best"
From making the appointment to treatment by the Dr. This place hands down is the best. It was my 1st time here and listening to the patients interact with the staff showed how genuine everyone here is.
"Second Visit With Them"
Made an appointment last minute with them and the young lady who helped me first was great. I didn’t get her name but you could tell she enjoyed helping people. The doctor was also thorough, we switched the contact after realizing it was too strong and stayed with my original prescription. As I left ...
read more (patient since 2021)
""
Excellent customer service at check in and thorough evaluation
(patient since 2021)
"Great service"
Great staff and service. Easy to schedule appointment, discussed financial options and were very thorough for the exam. Never felt rushed and took time to answer any questions I had during the appointment. Would recommend and happy to return!
(patient since 2022)
"Awesome Service "
This has been a good place for annual exams. The new doc is awesome as well!
(patient since 2022)
"Everyone was very nice and professional. "
Everyone was very nice and professional.
"Very impressed with the service"
The service was very professional, the Dr. answered all of my questions and explained many things that I had concerns about.
"Eye glasses "
Been going to lens crafters for a long time
""
I really had a great experience at my visit. The staff is very friendly. Minimal wait time and the techs did my pre evaluation quickly. Once I saw the doctor, she explained everything in a professional and friendly manner. We went over the health of my eyes. I would definitely recommend this office.
(patient since 2021)
"They always do a great job! We wouldn’t wanna g..."
They always do a great job! We wouldn’t wanna go anywhere else. 🙌
"Great service and nice people that work there. ..."
Great service and nice people that work there. I’m so happy with your service and glad to be your customer every year. Great job!!!
"Great abs friendly customer service. Will highl..."
Great abs friendly customer service. Will highly recommend. 😊
"Cataract surgery"
Dr. Garcia’s referral for cataract surgery was the best decision I made. My vision has improved so that I don’t need glasses anymore.
(patient since 2023)
"Dr. and staff very professional"
Dr. and staff very professional
"Great "
Dr. Hassan was amazing really enjoyed his explanation and he was through staff was friendly not from sa so I appreciate the service
(patient since 2024)
"Great Customer Service 🙏🏼🇺🇸"
Great Customer Service 🙏🏼🇺🇸
"From the front decks up to the doctor I'm happy..."
From the front decks up to the doctor I'm happy keep it up i recommend this place to friends.
"Best eye exam appointment I’ve ever experienced..."
Best eye exam appointment I’ve ever experienced! Professional, friendly, informative, and about as efficient as I’d imagine an optical business can be. Customer for life. Thanks.
"It was a great experience from the first step i..."
It was a great experience from the first step in the door to the last step
"Fast and friendly service. Very professional an..."
Fast and friendly service. Very professional and answered all my questions
"Great service, staff was pleasant, helpful and ..."
Great service, staff was pleasant, helpful and informative.
"Surely seeing better after purchasing my glasse..."
Surely seeing better after purchasing my glasses. The staff was very helpful and competent. I recommend this for anyone needing assistance right away. There was little to no waiting and I walked out with beautiful glasses!
"Highly Recommend "
I recommend here very highly due to their professionalism, cleanliness, and genuine care for their patients.
"Great being back, I was taking in right on my s..."
Great being back, I was taking in right on my scheduled time. In and out like always which was nice and the Doc answered all my questions with great detail. See you next year!
(patient since 2022)
"My optometrist was exceptional! She was friendl..."
My optometrist was exceptional! She was friendly, highly informative and very knowledge. I had and do have complete confidence in my exam.
"Eye exam"
Awsome people to work with and the doctor very knowledgeable
(patient since 2022)
"Great experience! "
Great experience! From making the appointment to choosing the right eyewear for me, everything was incredible. Making appointments online is simple and there were so many open days and times. I was even able to book an appointment for the next day. The staff was courteous, friendly, and professional ...
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"Very thorough exam and friendly staff."
Very thorough exam and friendly staff.
"The Staff & Optometrists were very professional..."
The Staff & Optometrists were very professional and always make you feel comfortable and relaxed during each exam. From the moment you step in the office you're greeted with such professionalism by each person employed there. ⭐⭐⭐⭐⭐ definitely.
"I had a good experience n service was very prof..."
I had a good experience n service was very professional.
"Great place to go! "
Very professional, clean and fast easy process. Friendly staff. Well educated
"Friendly, professional staff. Thank you."
Friendly, professional staff. Thank you.
(patient since 2023)
"My appointment was fast and the Dr was very nic..."
My appointment was fast and the Dr was very nice.
(patient since 2023)
""
Dr Tran is the best! She's professional, courteous, and ever so pleasant. She explains everything and doesn't push for anything you don't need. She really has a genuine concern for the health of your eyes. Love the Saturday hrs and convenient location.
""
The only online presence I saw from SAEP was through an email reminder that I was due for a check up.
"Superb service"
I be been to this clinic for several year and have seen the main doctor twice now. She is everything you want in a doctor. Puntural, friendly, intelligent and caring.
(patient since 1)
""
Very easy to make an appointment. My only complaint would be for the system to show the location you chose as you are confirming so you are certain where the location is that you've made the appointment.
"This place is great. It wasn't costly with my i..."
This place is great. It wasn't costly with my insurance and they took great care of me. I came in and the lobby was full but I was seen within 15 minutes
"Great Experience! The staff was very friendly a..."
Great Experience! The staff was very friendly and was able to quickly accommodate me even without an appointment! The Optomitrist was amazing at explaining everything! Would highly recommend them to anyone!
"Excellent service at La Cantera. All the staff ..."
Excellent service at La Cantera. All the staff were helpful and I had a very good experience with Dr. Tram.
(patient since 2024)
"Excellent"
They did an excellent job diagnosing my eyes, giving me the pros and cons to trying multifocal contacts. They gave me ample time to make a good decision in considering the direction I needed to go - wearing glasses vs. wearing contacts. Their facility is clean, the staff is friendly and knowledgable ...
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"Your office was great!!!!"
Your office was great!!!! Loved the experience thank you so much for yalls help!!
"Professional staff and doctor"
First time here, but my wife and daughter have been here before. The staff was very professional and friendly. I was seen within a few minutes of my appointment. The doctor took the time to discuss the results of the exam with me and explained all my options.
(patient since 1)
"After I got my contacts i realized I may have t..."
After I got my contacts i realized I may have told them the wrong contact that worked for me and they immediately gave me an appointment to verify the correct prescription. I appreciated that. I appreciate when a facility goes out of their way to make sure their patient is satisfied.
"Did a good job.No wait. Set up appointment on..."
Did a good job. No wait. Set up appointment online.
(patient since 2023)
"Great quiet and professional optometrist located ..."
Great quiet and professional optometrist located in the La Cantera shopping mall. I always have good service when I come there. The doctors are exceptional and well educated. They will always take care of you and give the best recommendations for your optical needs.
"Great Customer Service "
Fast, efficient service. Very friendly people.
""
Very professional and enjoyable
""
Very professional and enjoyable
"A 5 star place to purchase glasses..."
A 5 star place to purchase glasses
"San Antonio Eye Professionals is a friendly,profe..."
San Antonio Eye Professionals is a friendly,professional group of people . They have taken great care of my whole family.
(patient since 2020)
"Friendly and efficient!"
This was our first visit and it won't be out last! The staff and do for were not only efficient isn't but we're also pleasant to work with.
"Great Exam Always Enjoyable..."
Great Exam Always Enjoyable
"..."
It's was great! All staff was very helpful and caring. My experience was awesome. This is my second time to go there, and plan to keep going for my eye exams.
"Service was efficient and friendly!
..."
Service was efficient and friendly!
"Very professional and timely. ..."
Very professional and timely.
(patient since 2022)
"The staff is always accommodating and friendly . The Doctors are through and professional . My who..."
My whole family has been going to San Antonio Eye Professionals for a few years now . The staff is always accommodating and friendly . The Doctors are through and professional . I will recommend them to my friends and family .
""
This was my first visit. The staff was friendly and the exam was done in a courteous and professional manner.
"Very happy with the Doctor and professionalism of the staff"
Very happy with the Doctor and professionalism of the staff
"My wife made our appointments on line and the people were very friendly. Dr"
My wife made our appointments on line and the people were very friendly. Dr. Tran was attentive and precise though out the exam process. I will use this facility again.
"The entire staff were very friendly and helpful. Dr. Tran was pleasant and informative"
The entire staff were very friendly and helpful. Dr. Tran was pleasant and informative. This was my first time at this establishment and I will continue to visit it in the future.
"Best service and great employees!"
Best service and great employees!
"I been going to San Antonio Eye Professionals for a few years now, and I've always received..."
I been going to San Antonio Eye Professionals for a few years now, and I've always received excellent service. This last time I was in and out in less than 30 minutes. Thank you!
"Excellent WOW customer service! "
Excellent WOW customer service!
"Great attention to my needs. Doctor was very friendly and very understanding with my issues"
Great attention to my needs. Doctor was very friendly and very understanding with my issues. Vision prescription was issued with a comment ensuring accuracy.
"Genesis was wonderful!!!! very very helpful, especially at selecting the right frames to make me..."
Genesis was wonderful!!!! very very helpful, especially at selecting the right frames to make me look fabulous. She made me feel very special!!. Great feeling to be treated like a queen!! Keep her around as long as possible. Thank you
"The receptionist said they did not accept my insurance, but I said I had found them through Mutual..."
The receptionist said they did not accept my insurance, but I said I had found them through Mutual of Omaha and I would not have driven 40 mIles if they hadnt been the closest on the list. She checked and I was covered---a difference of $26 less. Then I got an email saying I had missed my appointmen ...
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"Totally professional atmosphere; Very thorough exam; All my options were explained; They took..."
Totally professional atmosphere; Very thorough exam; All my options were explained; They took their time to make me feel welcome and more than just a patient; Need I say more?
"The staff was awesome. Dr"
The staff was awesome. Dr. Faded was great very nice I will be making my eye appointments there from now on.
"Great service! Great Experience!"
Great service! Great Experience!
(patient since 2016)
"Very nice and clean office and very professional"
Very nice and clean office and very professional. My scheduled time frame was on time and I completed a variation of exams and was out within 30 minutes.
"Dr. Tran really put my fears to rest. I appreciate the explanation of my issues"
Dr. Tran really put my fears to rest. I appreciate the explanation of my issues. All the staff was friendly!
"Visit"
Dr. Denise Tran was awesome! She answered all my questions and even double checked my prescription just to make sure it was exactly what I wanted. I appreciated her doing so. The faculty was very clean and everyone was very polite and had a smile on their face. One negative, which isn't a big deal, ...
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"Very professional and friendly service."
Very professional and friendly service.
(patient since 2022)
"I had never been seen so fast at any doctor's appointment"
I had never been seen so fast at any doctor's appointment. They called me before my appointment time and hardly had to wait for the doctor. They are always so friendly at this office.
(patient since 2012)
"Everyone was wonderful! I love how Dr"
Everyone was wonderful! I love how Dr. Tran was very thorough and explained to me what was going on with my eye health. The staff was super friendly and sweet. Thank you guys so much!
"Great Customer Service "
I was able to complete my forms online before my arrival and was in and out quickly.
"Was very impressed! Great customer service!"
Was very impressed! Great customer service!
"Fantastic service!"
Fantastic service. I will definately refer all my family and friends. Dr. Haley George is very knowledgeable and thorough.
"You guys are always great! "
You guys are always great! Was able to get appt same day as I got a reminder email for my annual exam. Staff is always friendly, fast service and everything was explained.
"Fast and easy! Dr. Denise Tran was very efficient and personable. "
Fast and easy! Dr. Denise Tran was very efficient and personable.
"My experience there was awesome!! "
My experience there was awesome!!
"A must stop for your eyes!"
You only have two eyes and you should not trust them to any one but San Antonio Eye Professionals!
"Nice Visit"
The building was hard to find but the staff helped me over the phone and I was able to find it with no problems after. Dr. Tran was very nice and explained all the tests that were run for my eyes and I was able to get prescriptions for both contacts and glasses.
Christopher C.
9 years ago
(patient since 2023)
"Great staff, clean facility, knowledgable Optometrists, been going for years, no complains, would..."
Great staff, clean facility, knowledgable Optometrists, been going for years, no complains, would highly recommend.
"Great Staff!!! Friendly and knowledgeable. "
Great Staff!!! Friendly and knowledgeable.
"Thank you for you help doctor my eye drops are working well."
Thank you for you help doctor my eye drops are working well.
"the eye visit was wonderful, but the lens crafters was the worst experience ever."
the eye visit was wonderful, but the lens crafters was the worst experience ever.
"The staff was warm and friendly even had coffe prepared while you wait which was nice was very..."
The staff was warm and friendly even had coffe prepared while you wait which was nice was very nice. I never wanted more than 15 to 20 minutes . The doctor the doctor is a good lister a works well with you until you satisfied with your purchase .
"I utilized Zocdoc to find an optometrist that accepts my insurance plan and schedule appt for same..."
I utilized Zocdoc to find an optometrist that accepts my insurance plan and schedule appt for same day. Worked out really well and I was happy with service received. Will return in couple months for annual check up.
"Great Staff"
This Business has the best staff in the world, they are friendly, professional and go out of their way to assist clients. Their rates are very low, that made my husband happy. I will always go back to this location, hope they hold onto the staff they have.
"I was actually seen before my appointment time (~10 mins early). The optometrist, Dr"
I was actually seen before my appointment time (~10 mins early). The optometrist, Dr. Thomas was awesome and really helped make this visit an enjoyable one. The best part was the ingenuity of paperwork submission via laminated forms and dry erase markers. What a way to help conserve natural resource ...
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"Highly recommend"
Highly recommend. Conveniently scheduled my appointment online and was able to even check in on my phone. The doctor was great and answered all my questions.
(patient since 2023)
"Geniss did a great job finding the glasses for me. "
Geniss did a great job finding the glasses for me.
" The best in my experience"
The best in my experience
"Dr. Tran was very polite and met my needs to the best of her ability"
Dr. Tran was very polite and met my needs to the best of her ability. Will refer my friends and family to this establishment. Overall GREAT experience.
(patient since 1)
"I live 80 miles from office and I will travel again. The Dr and staff were excellent "
I live 80 miles from office and I will travel again. The Dr and staff were excellent
"Dr. Fadel was personable, knowledgeable, and a pleasure to work with during my exam"
Dr. Fadel was personable, knowledgeable, and a pleasure to work with during my exam. I highly recommend the office!
(patient since 2022)
"I was very happy with my "
I was very happy with my eye appt.
"Excellent service, very detail oriented staff, they meet deadlines and schedule appointments on..."
Excellent service, very detail oriented staff, they meet deadlines and schedule appointments on time.
"Dr. Tran was very friendly"
Dr. Tran was very friendly. After a long day at work, i did not want to be at my appointment for a long time. She did not waste time but she was still thorough and efficient. She was helpful by suggesting a tip since i sit in front of a computer all day. She didnt have to. The staff at front desk wa ...
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"Great Experience"
Dr. Tan is excellent. I think we have a solution to my vision problems. THANKS
(patient since 2019)
"The service was fine, but the constant and numerous online e-mail reminders were a pain to deal..."
The service was fine, but the constant and numerous online e-mail reminders were a pain to deal with.
"I really enjoyed my appointment and in the futer will reture thank you"
I really enjoyed my appointment and in the futer will reture thank you
"I have never had a negative or even So So experience with San Antonio Eye Peofessionals at La..."
I have never had a negative or even So So experience with San Antonio Eye Peofessionals at La Cantera. The staff is not only friendly and easy to approach with questions but also very knowledgeable. My doctor was very sweet, patient and easy to get along with. The flow of the appointments are always ...
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"Dr. Tran and her staff are there "
Dr. Tran and her staff are there best. She is the most pleasant and knowledgeable Optometrist I've ever worked with. looking forward to my next visit.
"Office was very clean and well organized and staff was very friendly"
Office was very clean and well organized and staff was very friendly. Doctor was vwry professional, great bedside manner and thorough.
"friendly & knowledgeable! "
Dr's take time to explain during appt!
(patient since 2023)
"Dr. Tran is Awesome "
Call me spoiled, but this was the first appointment I've made for the optometrist on my own. I guess that's why I put it off for so long because my mother had always taken care of this stuff for me growing up. Making the appointment was easy, nice easy location to find as well. When I got there I wa ...
read more (patient since 1)
"the best yet"
This office was filled with kind and warm people who were dedicated to ensuring it was a great experience from beginning to end! The optometrist was efficient but most importantly didn't rush at all! During the exam she was careful and clear so that I could pick the right lenses and actually answere ...
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"The Dr. was fabulous"
The Dr. was fabulous. She explained everything, was very efficient and had me in new contact lenses in no time. As long as I am still in San Antonio, I will definitely be coming back to see her.
"Very proficient and friendly."
Very proficient and friendly.
"The overall atmosphere is professional and polite"
The overall atmosphere is professional and polite. Any questions or concerns I had were quickly and easily answered.
(patient since 2023)
"Great place for eye exam!"
Overall great experience. Dr. Tran was very professional and friendly.
"I recently moved to San Antonio and am having to establish new medical relationships"
I recently moved to San Antonio and am having to establish new medical relationships. I felt a little apprehensive, but these are wonderful and caring people that were very friendly and professional. Great experience!
"I love this place! I recommend it as much as I can."
I love this place! I recommend it as much as I can.
"The eyecare visit was a good experience and the optometrist was very professional and took the..."
The eyecare visit was a good experience and the optometrist was very professional and took the time to explain everything to me.
"I'm from out of town 2"
I'm from out of town 2.5 hrs. from San Antonio actually I thinking to bring the rest of my family to have there test take in this facility
"Excellent service and timely appointment. NO WAITING."
Excellent service and timely appointment. NO WAITING.
"the staff was very professional and treated me in a timely and respectful manner, answering my..."
the staff was very professional and treated me in a timely and respectful manner, answering my questions and concerns.
(patient since 2022)
"Doctor did not check properly. She lacks experience. Last doctor was awesome. "
Doctor did not check properly. She lacks experience. Last doctor was awesome.
"Excellent customer service/patient care. The doctor was very thorough "
Excellent customer service/patient care. The doctor was very thorough
"The staff and Doctor are very friendly! If you are looking for great service and value your time..."
The staff and Doctor are very friendly! If you are looking for great service and value your time you will be in and out in no time.
"Friendly staff. Explained every test in detail. Dr. was very professional. "
Friendly staff. Explained every test in detail. Dr. was very professional.
"The staff was excellent, took care of all my needs with professionalism."
The staff was excellent, took care of all my needs with professionalism.
"Everyone was professional and I was very happy with the service!"
Everyone was professional and I was very happy with the service!
"I have recommended San Antonio Eye Professionals to many of my friends and colleagues"
I have recommended San Antonio Eye Professionals to many of my friends and colleagues. I have always been satisfied with the customer service and overall experience.
"Great staff! Very friendly. I'm booked already for another appointment"
Great staff! Very friendly. I'm booked already for another appointment. Thank-you so much! Elizabeth Herbert
Elizabeth H.
10 years ago
"One of the best eye doctors I have visited that is next to a large Eyewear Store(this one is next..."
One of the best eye doctors I have visited that is next to a large Eyewear Store(this one is next to LensCrafters). Would highly recommend them to anyone in need of an eye exam.
Leslie Edward E.
10 years ago
"Great Service "
Great service all around!
"Friendly staff, nice office"
I was very pleased with San Antonio Eye Professionals. I would use them again.
"Excellent"
I arrived early expecting paperwork. I didn't have to fill anything out and they actually brought me back early. They were all very nice and explained things clearly. Doctor Winfrey was very thorough and helpful. This will be my families permanent home for eye care.
"Best experience ive had at an eye appointment, look forward to going back, everyone was so polite..."
Best experience ive had at an eye appointment, look forward to going back, everyone was so polite and friendly!!
(patient since 1)
"Exceptional!"
The staff and Dr. @ San Antonio Eye Professionals were exceptional. I was seen at my scheduled appointment time and had a wonderful experience. Office has the latest technology and the Dr. not only examined my eyes but took the time to explain the actual health of my eyes, offer recommendations and ...
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"prompt and courteous. explained tests and results."
prompt and courteous. explained tests and results.
"Dr. Winfrey and her staff were very polite and did a great job. Will come back next year."
Dr. Winfrey and her staff were very polite and did a great job. Will come back next year.
"Dr. Fadel is awesome, i have been going to Eye Professionals for 3 years now"
Dr. Fadel is awesome, i have been going to Eye Professionals for 3 years now. I have gone through glasses and contacts. My last annual appointment Dr.Fadel recommended Lasik, i was a bit skeptical but after given my options i was sold. Now a few months after having my Lasik done i dont know why i di ...
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"Pleasant experience and quality service. "
Pleasant experience and quality service.
"Expected to see Dr. Fadel. Dr.Winfrey had a terrible bedside manner. "
Expected to see Dr. Fadel. Dr.Winfrey had a terrible bedside manner.
Stephanie C.
10 years ago
"Made an appointment with Dr.Fadel but was surprised when another Dr. was there"
Made an appointment with Dr.Fadel but was surprised when another Dr. was there. We drove 3 hours and we're very disappointed after specifically asked to be seen by Dr. Fadel. Won't be returning the Dr. had terrible bedside manner!
"Visit"
Great first time experience.
"Excellent"
I had a great experience
Christina C.
10 years ago
"Great Exam"
Everyone was polite and professional. Enjoyed my visit and they valued my time because I just stopped in with my wife and 2 kids. Very efficient and they got me in & out.
"Great Experince.Great service.Thank you."
Great Experince. Great service. Thank you.
(patient since 1)
"Love having Saturday and Sunday as appt options"
Love having Saturday and Sunday as appt options
"Very professional staff. The Doc is very patient"
Very professional staff. The Doc is very patient. My last one didn't care for his job and would rush me. I went to get new contacts and this allowed me to try on different brands to see what's best without rushing me. Will definitely stick to this place.
"Very professional and would return."
Very professional and would return.
"Very convenient and professional"
Very convenient and professional. I appreciated the ease of making an appointment and the good service I got. Dr. Winfrey was great!
"I had a new eye doctor (not Dr"
I had a new eye doctor (not Dr. Fidal) and I left there still not understanding my eye issues? Far sighted? near sighted? a stigmatizm.
"I wasnt planning to make an appointment and i toke the exam"
I wasnt planning to make an appointment and i toke the exam. It was great and people there are nice and helpful.
"Girls at desk ignore you"
Girls at desk ignore you
(patient since 1)
"Great job"
Was late due to catastrophic accident on the highway, but they were very understanding and found time for me regardless
(patient since 2020)
"I felt that my exam was very through. I was very pleased."
I felt that my exam was very through. I was very pleased.
Jessica Paige N.
10 years ago
"Kind staff, knowledgeable & patient Optometrist."
My only complaint is that my appt was at 1:00, & I didn't get seen until after 2:00. The Dr was very kind and explained my questions thoroughly, however, so I can see that he takes his time to do the job well.
"Every one was very nice did not wait long . Best of all my prescription has helped my vision "
Every one was very nice did not wait long . Best of all my prescription has helped my vision . This was my second visit and will go back again.
"All was excellent"
Thanks for the outstanding service!!!
(patient since 2021)
"Great staff and doctor! "
Great staff and doctor!
"Office staff are on the ball, and Dr. Fadel was very informative and explained everything"
Office staff are on the ball, and Dr. Fadel was very informative and explained everything. Great experience!
"Another great experience. See you all next year!"
Another great experience. See you all next year!
"Very good. Sevice"
The service was very good in a busy environment.
"Professional and curtious"
Professional and curtious
"Comment"
Nathan was extremely helpful in helping me to choose frames. I am very happy with my choices. He was courteous and very knowledgeable. Explained all details.
"Dr. Ruiz is smart, down to earth and sharp"
Dr. Ruiz is smart, down to earth and sharp. He also worked with the newest technology instrumentation that pinpointed my diagnosis. I have seen to date. The staff was flexible on moving my appointment times around and researching our insurance.
(patient since 2013)
"Eye can see why people would come here! "
I was able to get an appointment the next day. I didn't wait long after my appointment time. The appointment was fast and efficient but still very helpful.
"Great Experience! will definitely return in the future"
Great Experience! will definitely return in the future. Clean office, friendly and knowledgable staff, and fast appointment times.
"Walk in Eye Exam"
Great service and prompt attention to my needs.
"Friendly staff, as a new patient, they explained everything to me very well, my appointment was..."
Friendly staff, as a new patient, they explained everything to me very well, my appointment was quick and the Dr was friendly and great. Overall a great experience. Will be visiting this dr from now on.
Auxiliadora R.
11 years ago
"Very nice staff and Doctor! "
Very nice staff and Doctor!
"This was a great experience and I will definitely come back! It is rare these days to find an eye..."
This was a great experience and my husband and I will definitely come back! It is rare these days to find an eye doctor that is this knowledgeable, technologically advanced and simultaneously willing to listen/work with you to find the best vision correction option for your lifestyle and needs. Coup ...
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"Dr. Emil B. Fadel & Associates"
Excellent staff that provided quality service from the top down; they set a standard of care not often received by consumers.
"Very helpful and professional "
Great experience all around
"Awesome Service and Advice! "
The employees were extremely professional and polite making me feel welcomed and comfortable. I was impressed with the advanced technology used to exam my eyes and Dr. Ruiz thoroughly explained the difference between contacts and glasses for my specific needs. I highly recommend San Antonio Eye Prof ...
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"Everyone was very professional and courteous"
Everyone was very professional and courteous. The doctor took his time and did not rush me through like other places have. I felt like my concerns were addressed. I loved the atmosphere and the people there. Best place to go!
"Overall perfect. No wait, friendly, professional and kind staff. "
Overall perfect. No wait, friendly, professional and kind staff.
"Dr. Connor Rocks!"
He is very thorough in his exam and is on time
"GREAT SERVICE"
overall great experience
(patient since 1)
"Great experience. I can see better today than I have in ten years! "
Great experience. I can see better today than I have in ten years!
"My eye appointment went extremely well. I was greeted with a smile and treated well"
My eye appointment went extremely well. I was greeted with a smile and treated well. The front staff explained my insurance and even checked my medical insurance to see if I had any additional benefits. My eye exam was thorough and my contacts fit perfectly. I like having my contacts shipped directl ...
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"I really like the service and the location!"
I really like the service and the location!
"Good experience"
Dr. was good and our visit was quick yet thorough. The waiting room is small, so the office staff (including the doctor) should not discuss personal matters or have personal conversations.
"Modern, accurate and thorough. I couldn't have asked for more!"
Modern, accurate and thorough. I couldn't have asked for more!
"Professional staff willing to work with you. Really helped since I as in dire need of new glasses."
Professional staff willing to work with you. Really helped since I as in dire need of new glasses.
"I had a great experience and at the end knew what was happening with my sight"
I had a great experience and at the end knew what was happening with my sight. U know growing older....and maybe wiser...
"Great staff! Everyone is so nice and professional! "
Great staff! Everyone is so nice and professional!
"What I really like about my visit was that"
What I really like about my visit was that. The doctor didn't just wanted to what he sow when he did the examination. He ask another doctor for a second opinion. The staff was as professional as the doctors where too. My rate will be from 1 to 10 I'll give them 100
"Staff was very friendly there was no wait time and they're open late ! "
Staff was very friendly there was no wait time and they're open late !
"Review"
Great doctor, he was not in hurry examining my eyes between view 1, 2, 3, etc. on the tool he used. Place is nice and convenient.
(patient since 1)
"Fantastic doctors, staff, and facility! Highly recommend!"
Fantastic doctors, staff, and facility! Highly recommend!
"Staff"
Fast and very friendly staff
"The best eye doctor. I have been seeing Dr. Fadel for about 8 years"
The best eye doctor. I have been seeing Dr. Fadel for about 8 years. I trust his opinion and I have always had the best prescription for eye glasses. He has told me I am not the perfect person for contact lenses, but I need a pair for an upcoming event and Dr. Fadel fitted me with the perfect fit co ...
read more (patient since 2024)
"Eye Professionals has a friendly staff who made me feel welcome. The office had a fresh clean feel"
Eye Professionals has a friendly staff who made me feel welcome. The office had a fresh clean feel. The lobby was very small - tight for a family with more than 1 child, but there were no kids when I was there. I waited less than 10 minutes to see the Tech and less than 5 to see the doctor. There wa ...
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"Very knowledgeable front desk member greeted my husband and I"
Very knowledgeable front desk member greeted my husband and I. He printed an insurance card off the web as I did not have mine with me. Excellent customer service and definitely went the extra mile to ensure I had a great experience as a new patient to their practice.
(patient since 2023)
"Everyone was very helpful and explained each step of the process I felt confident with the overall..."
Everyone was very helpful and explained each step of the process I felt confident with the overall picture.
"Good"
Only comment is I was not aware that I was diagnosed with astigmatism until I ordered glasses. Otherwise all was great.
"Excellent optometrist office and services"
San Antonio Eye Professionals is conveniently located at La Cantera/NW San Antonio. My yearly eye exam and new contacts order is a smooth and fast process. The staff and optometrists are very friendly and informative. I definitely recommend anyone to schedule their appointments here whether it is an ...
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"Everyone was kind, friendly, and competent. It was a great experience, and I will return!"
Everyone was kind, friendly, and competent. It was a great experience, and I will return!
"Always a great experience"
As always a great experience. The doctors and staff make your visit as enjoyable as possible. You leave the office having a thorough understanding of your visual condition.
"Great Experience All Around..."
They got me in quickly, with very little waiting at any point from the time I got in the door to the time I left their office. Everyone was kind, and the Dr. explained everything throughly. I will be back.
"Dr. Fadel is awesome. He made me feel very comfortable and had me laughing"
Dr. Fadel is awesome. He made me feel very comfortable and had me laughing. It was a great experience!
"Great Experience really helpful"
Great Experience really helpful
"Eye Appointment "
Everyone was kind and gracious as soon as I walked through the door. I would have liked to be offered coffee since there was a coffee machine right there in the front but truely drinking it through the appointment may have gotten in the way. First time I actually enjoyed visiting the eye doctor!
"This was the best doctor visit! I highly recommend him as an doctor!"
This was the best doctor visit! I highly recommend him as an doctor!
(patient since 2023)
"Eye exam was both friendly and professional"
Eye exam was both friendly and professional. Getting fitted for glasses proved to be a good experience as well.
"Dr Fadel was very professional and very informative, he is the first eye doctor to tell me I had..."
Dr Fadel was very professional and very informative, he is the first eye doctor to tell me I had options, and explain them to me, the staff is very friendly and easy to talk too. I highly recommend them
"Everything was explained to me in a way I could understand"
Everything was explained to me in a way I could understand
"I found the doctor and staff very professional"
I found the doctor and staff very professional. They new what they were doing and understood what was covered by my medical insurance verses my vision insurance and were able to save me money by knowing this.
"I like the fact that this eye clinic is open 7 days a week. It was easy to get an appointment"
I like the fact that this eye clinic is open 7 days a week. It was easy to get an appointment. The staff were courteous and professional. Dr Fadel was good in explaining about your current condition. I highly recommend this place!
"Dr. Fadel a must see!!"
It was very apparent (as always) while waiting to be seen on a walk in appt situation (Our choice) Dr Fadel is very professional, kind, and patient with all of his patients. We live downtown and prefer drivingt the distance to see him every year
"The staff is excellent. The young man at the desk was very nice and accomodating"
The staff is excellent. The young man at the desk was very nice and accomodating. The Dr was knowledgable and I would trust their professioanlism in the future.
"This was my second experience at this LensCrafters and both were exceptional - from making the..."
This was my second experience at this LensCrafters and both were exceptional - from making the appointment through receiving my prescription. Their customer service was excellent and the exams thorough. Highly recommend. You won't be disappointed.
"Great Visit! Reasonably priced for those without insurance"
Great Visit! Reasonably priced for those without insurance. I was able to get a contact prescription with temporary contacts for $150. The Doctor was very respectful, prompt, and knows his material. Only downside was the 30 minute wait (I was the only patient in the lobby).
"This was one of the best experiences I've had. Thank you guys so much."
This was one of the best experiences I've had. Thank you guys so much.
"Oakley glasses are the bomb!"
Oakley glasses are the bomb!
"I liked that they were open on a Sunday and that they take walk in appointments"
I liked that they were open on a Sunday and that they take walk in appointments. The staff was very friendly.
"Great Office with Professional Personnel! "
I have been coming to this office for over a year and they are great! The weekend hours are convenient for my busy schedule and the staff is always so professional and helpful.
(patient since 1)
"Not only is it great that this office is opened on Sundays, the employees and doctor were very..."
Not only is it great that this office is opened on Sundays, the employees and doctor were very enthusiastic and made me feel very comfortable. Every step of the process was tthoroughly explained to me and I filly understood everything that was done. Great office! Great service! Great employees!
(patient since 2013)
"Very pleasant and informative experience with Dr. Fadel"
Very pleasant and informative experience with Dr. Fadel. First time exam for vision concerns resulting in a prescription and he was very patient with my questions.
"When i went to buy frames for my prescription i found out about my prescription was high then last..."
When i went to buy frames for my prescription i found out about my prescription was high then last time exam wich was double, i am not agree to need that much and i would like to visit again and discuss it, i am from out of town that's way i didn't try that same day.
"Dr was so nice!"
Dr. Fedal was the only doctor working and though my wait time was an hour past my appointment, he made up for it with his personality!! Great guy and very funny yet still professional! Will definitely see
Elizabeth G.
11 years ago
"good experience"
Sorry wait, good staff and doctor
Alixandria R.
11 years ago
"Great experience.Very professional staff. Clean areas. "
Great experience.Very professional staff. Clean areas.
(patient since 2013)
"Everyone was very friendly and prompt service."
Everyone was very friendly and prompt service.
"Friendly staff and my daughter and had excellent service even as a walk in."
Friendly staff and my daughter and had excellent service even as a walk in.
"Christina M. was very helpful and I got a great deal on two pairs of glasses."
Christina M. was very helpful and I got a great deal on two pairs of glasses.
"Dr. Ruiz was excellent and very professional. I will not hesitate to recommend him to anyone. "
Dr. Ruiz was excellent and very professional. I will not hesitate to recommend him to anyone.
"SA Eye Professionals"
Overall, a good visit and they do have new technology to detect diseases of the eye, instead of dilating the eyes.
"Friendly staff, friendly & thorough doctor, over all a good experience. "
Friendly staff, friendly & thorough doctor, over all a good experience.
"Great service"
Very pleased over all. Excellent service would definitely recommend to family and friends. Best experience received.
"The Dr was wonderful! He along with the staff were all very pleasant, kind and answered all..."
The Dr was wonderful! He along with the staff were all very pleasant, kind and answered all questions with a smile. Made us feel welcome. Will definitely return and recommend to family and friends!
"First time. The staff were friendly and the atmosphere was nice. The wait time was not very long."
First time. The staff were friendly and the atmosphere was nice. The wait time was not very long.
(patient since 1)
"Great service, excellent facilities and knowledgable, caring staff"
Great service, excellent facilities and knowledgable, caring staff. I highly recommend The San Antoino Eye Professionals
"The staff was very friendly and courteous from the moment I walked in the door"
The staff was very friendly and courteous from the moment I walked in the door. Given the fact I was a walk-in, I was very appreciative of the information I was given concenring the entire procedure from gathering my required information, to the exam, and doctor consultation. Most doctor's offices a ...
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"FANTASIC SERVICE AND CARING"
From the moment I entered - and through the entire process I was extremely pleased - Their Tech's explained everything they were going to do - and everytime I asked a question it was answered in a very understanding manner. The Dr. was exceptional in his explanations - and when I left I felt I had a ...
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"I highly recommend SA Eye Professionals. The staff was friendly, courteous and knowledgable. Dr"
I highly recommend SA Eye Professionals. The staff was friendly, courteous and knowledgable. Dr. Ruiz walked me through a thorough diagnosis.
"Great service"
Prompt, friendly and thourough
"Excellent visit"
Very friendly and handled everything is a professional manner. Would highly reccoment!!
(patient since 2021)
"Great Experience"
I was a walk-in appointment and had a very small wait. The front desk (Michael, I believe is his name) was professional, friendly, and seems to really know how to navigate insurance. The previous people in that space never provided those services for me, so I always ended up paying and never utilize ...
read more Christina M.
12 years ago
"I had a great experience. The staff was super friendly and the doctor was great as well"
I had a great experience. The staff was super friendly and the doctor was great as well. I had my contacts shipped to my home and they expedited for me. They even emailed me to let me know about the shipping. It is unusual, these days, to get such great service!
" Emergency Eye Visit"
Since I was visiting my daughter in San Antonio when I had an accidental fall that ruined my glasses the San Antonio Eye Professionals were available to help me in my time of need. My daughter and grand daughter use this facility regularly. The receptionist,technician and Doctor were all top notch w ...
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"Having never had a proper eye exam in my near19 years of living, this experience was made so..."
Having never had a proper eye exam in my near19 years of living, this experience was made so simply and very well. Things were explained in a way that even I could understand and appreciated the efforts that went in to helping understand my options and taking everything into consideration. Clean, or ...
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"Great service"
Great service. I was very pleased with how quickly everything was done, considering I was a walk in.
"First eye exam"
The staff was kind and willing to help with my questions and concerns.
"The best vision office I have ever visited"
The best vision office I have ever visited. Very eager to keep up with the latest technology available. I have visited vision offices for 40 years now and this by far has been the best.
"The staff was super friendly. "
They were all nice & made my 6 year old daughter feel extra special.
"Great service, all questions and concerns were answered"
Great service, all questions and concerns were answered. I will recommend to friends and certainly will return.
"SAEP"
Would definitely recommend a friend.
"I walked in with no appointment and they were very accommodating"
I walked in with no appointment and they were very accommodating. Got me in directly and everyone was very friendly.
(patient since 2012)
"Every one was freindly and professional. "
Every one was freindly and professional. The office is covenantly located. The new technology the office had meant, for me, that they stayed on top of the newest information about eye health and how to better accommodate my needs.
"Very Satisfied Customer"
The staff is warm, friendly and knowledgeable and the doctor is happy to spend as much time as necessary with the patient to ensure they understand what is going on with their eyes. Treatment options are explained completely so the patient can make an informed decision as to what will work best for ...
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"Outstanding and Peofessional will tell all friends and coworkers."
Outstanding and Peofessional will tell all friends and coworkers.
(patient since 2020)
"Courteous and Professional"
Patient and Friendly, will definitely recommend
"I was very happy with the staff. "
I was very happy with the staff. Dr. Ruiz did a great job of explaining my daughters vision prescription to me.
"Friendly professional folks. Great experience. I will be a repeat customer."
Friendly professional folks. Great experience. I will be a repeat customer.
"I learned more about my eyes than I ever had before - too bad this doctor is moving on soon."
I learned more about my eyes than I ever had before - too bad this doctor is moving on soon.
"Very friendly and helpful."
Very friendly and helpful. The Optometrist did an excellent and thorough eye exam and did an excellent job of explaining my eye prescription options.
"Quick and effective service. "
Quick and effective service.
"Knowledgable and friendly staff!"
Knowledgable and friendly staff!
"Quick, fast and efficient! Front office staff were great!! Hard to find genuine caring customer..."
Quick, fast and efficient! Front office staff were great!! Hard to find genuine caring customer service these days!
""
Over all good experience...in and out in a timely manner. Excellent results on the perscri
"Great service.Girl at front desk looks like Jessica Biel . Hott!Got to see 4 yourself."
Great service. Girl at front desk looks like Jessica Biel . Hott! Got to see 4 yourself.
(patient since 2012)
"Wouldn't change a thing. The doctor was very nice."
Wouldn't change a thing. The doctor was very nice.