Always friendly and professional. They take the time to explain each step of the process. Love the great customer service.

This office is friendly, competent, & professional. Overall they make it easy & stress free. Bruce De Smith

Fantastic practice. Dr. Lily has an energetic and positive personality. He does a great job with my eye health as well and suggests additional products to keep my eyes healthy. Just overall a friendly atmosphere and professional quality.

Friendly, professional service

Outstanding service and attention to our needs from Dr. Lillie and Staff. Thank you for many years of great service.

Quality friendly service.

Very efficient office and friendly staff.

Caring for my vision: Dr.Lillie prescribed new glasses for me and then a process to treat and to strengthen my eye health.

I was very pleased with Family vision.

Very friendly and professional

Friendly atmosphere and the doctor explains the problem in good detail

Very freindly and knowlegable.

Very quick & professional service. Not pressured into any purchases that I didn't want. Package deal was very reasonable in price.

I have a great experience every time I visit Family Vision Optical. Dr. Lillie and his staff are amazing.

The entire team at Family Vision Optical are always exceptionally friendly, knowledgeable and helpful. Dr. Lillie is fantastic. His knowledge and manner make visits very enjoyable.

I had eye problems and they got me in right away

I have a recurring eye injury. When my eye flares, the office always gets me in same day. They assess the severity and see how to get it fixed as quickly as possible. I appreciate their compassion for an injury that can be VERY painful during a flareup.

Friendly staff providing great service!

Dr. Lillie and staff have always served our family well and fitted us with contacts and glasses.

Dr. Nick is a great guy very down to earth and caring.

I'm always very pleased with everything about my visit to Allendale Family Vision. The staff is very accommodating and pleasant.

It was quick easy and to the point

My daughters appointment was right on time and the staff were extremely nice and accommodating. We were not uncomfortable at all and the Physician answered all of my questions thoroughly and without making me feel ignorant. So grateful for the referral we received from another patient!

All around excellent service.

I have been going to Dr. Lillie since his practice opened in Allendale and can easily say he is a true pro at his profession and I won't go to anyone else for eye care. His staff is great and its always a pleasure for my eye exams and easy to find frames that I have purchased over the years !

Dr Lillie and his staff are professional and extremely helpful. I always feel comfortable and confident that I received the best eye care.

Super nice staff. Dr Lilley is amazing.

The staff is very friendly and does a great job getting patients in and out. Dr. Lillie is a great dr - takes his time with your exam and often goes above and beyond the standard exam. He is also very people oriented

Very professional and knowledgeable staff

Everybody was friendly and the service was excellent!

Staff and Dr. are very professional and friendly. An eye problem was diagnosed and I was quickly referred to a retinal specialist. The office is bright and very clean. Staff dresses very appropiately and are neat and clean. I would recommend.

Everyone is great to deal with. Very quick and efficient

Friendly, professional and informative

Great service and professional and friendly staff

Staff is awesome; always friendly, everyone wears a smile and seems to genuinely enjoy what they are doing. Very professional and make the billing easy as well. Dr. Lillie is also great, very efficient and knows everything related to the eyes!

I had an eye problem and they got me in right away!

Dr Lillie and the Family Vision Optical staff give 100% in taking time and showing care to our family. They go above & beyond in eye care & we are grateful!

Very friendly, thorough, and knowledgeable.

Dr. Lillie and his staff are top notch!!

Friendly greeting upon arrival, prompt service, efficient, knowledgeable

Professional friendly service

The staff in and out were friendly and helpful no matter if they were assigned to me or not. Welcoming and respectful for anyone who walked in the door.

Friendly staff, treat you like family

Got me in on short notice. Also addressed my need in a very professional manner. Excellent service!

We always receive incredible care at Family Vision Optical. Dr. Lillie and his team are personable, well trained, and focused on helping you get the best care possible for your vision.

I always appreciate the kind, professional treatment I get from the entire staff.

Office personnel very knowledgeable and efficient.

Great, fast, friendly service. I love Family Vision Optical!

I really enjoy this office they are very friendly and helpful.

Everyone is very kind and helpful. Dr. Lillie answered all my questions and provided great care.

I thought Dr. Lillie was very very nice, very professional and did an excellent job. I thought his staff is all very nice and very professional. I have been referring your office to various friends. Everybody I talk to who knows of you says you do a great job

The professionalism and kindness of your staff is remarkable. It is refreshing to see people smiling and happy to be at their job!

I already have referred you to my brother in law.

Totally great experience. All the staff are friendly, courteous, helpful, I could go on. My first time coming here won't be the last. Thanks!

Nick is always very accommodating. I appreciate the personal attention I get from him and his staff.

Doc and staff are so friendly and I highly appreciate how they work so great together. Doc is very detailed and I trust him with the care of my vision. He, and the rest of the staff, treat you like family.

Family Vision Optical is a great business that really treats you like family.

Customer service is top notch. Everyone is friendly and helpful. I would recommend to anyone.

Everyone is very friendly, and knows what they are there to do.

Very friendly and professional staff. I am grateful for this office and Dr Lilly.

I appreciate the personal attention that Dr. Lillie and his staff provide.

Great service from knowledgeable staff while under Dr Lillie’s expertise.

I’ve been going here for a few years and now my daughter is as well. We’ve had nothing but good experiences and would recommend to anyone. Staff and Dr. Lilly are both very friendly and personable, accommodating and really helpful when answering questions

We love family vision optical! Never had a bad experience as an adult and now know that they are great with kids too!

Efficient and friendly service. l am very satisfied.

On time and thorough exam. I was impressed as I am first time patient.

Very friendly, everyone treated me with respect and concern for my problems. Quick in an out no wait time.

Very frielendly staff and knowledgeable of your products felt like they cared about us being there and not in a hurry

Always treated great there.

Stopped in and scheduled an appointment for the next day. Staff is super friendly. Dr. Lillie is amazing! Took time to explain things and even took time to answer questions after the appointment.

Staff is very friendly and helpful when it comes to getting the information and prescription you need.

They are very professional and customer directed

Everyone was so kind and personable while also being professional.

Excellent service, very friendly staff!

I am so pleased to have Dr. Lillie caring for my eye care. I have several things going on that need watching over as they progress. I feel Dr. Lillie has the expertise to monitor the progress. At my yearly checkup he makes his recommendations and stays in touch with my macular specialist. Sight is a ...

Amazing service from Dr. Lillie and the staff. Everyone was very friendly, helpful and professional. Dr. Lillie does a great job and is very thorough.

Great service! Will definitely be back again- loyal customer here- anxious to get my glasses

Very pleased with the service and atmosphere of the office, Everyone was so willing to help and I was able to get in same day for an urgent issue. Highly would recommend going to this office, and I will for sure be returning.

Treated kindly and quickly..

I feel confident in the professionalism and training of the Dr and staff. However.......In these troubling times......... I am a senior and unfortunately my health is compromised. I was very disappointed that vaccination and/or masks were not required by staff and or patients. For my own safety I wi ...

Very courteous and efficient

Great people, quick service, and fully satisfied!

I love that you have now included online scheduling. This was very easy to use and made scheduling appointments much easier.

Everyone was friendly and helpful and was willing to answer questions.

Great place, great people, great service, very friendly.

Awesome staff, polite and very helpful

Amazing, quick appointment. Clean office, nice staff and all of my questions were answered!

Such an amazing 1st time visit! The staff was friendly and helpful. We scheduled our appointments online and they fit us in immediately. Thet were friendly and attentive to the end that when we mentioned our anniversary was the next day, they sent us an anniversary card with a Starbucks card in it. ...

Variety of open appointments, easy to schedule, efficient/helpful

Was happy to see there was an actual method to measure for a prizm instead of an opinion!

I have an extensive history with Eye Drs in West Michigan & this office has been, hands down, the most friendly, professional & prompt facility I have ever experienced.

This is a friendly, accommodating practice that is perfect for our community. They provide excellent service, work well with insurance companies to get patients the best coverage possible, and also support the community at large by being a sponsor of many local events