I’ve been going to Simpson for years and always have a good experience. They have a great staff and I really like Dr. Mitchell. The only negative thing that happened this time was concerning one of the women helping you with your glasses. There were 3 people waiting to get glasses but she seemed obl ...

Everyone at Simpson Optical was very professional and provided excellent customer service. I've been a customer there for over 20 years and would not think of switching to another office.

The Check-In Desk always has friendly smiling faces. Everyone is pleasant & personable. Exams are thorough. Dr. Mitchell is thorough & personable.

Dr. Parmer was very knowledgeable and addressed my concerns completely. Very thorough and detailed in his assessment. Will definitely be back again.

Friendly staff and organized

My appointment went smoothly from registration to check out. Very friendly and efficient staff. Dr. Mitchell is great!

everyone was friendly and helpful

Very prompt, professional, and courteous. From check in and check out with Phoebe, to tests with Lisa, to exam by Dr. Mitchell. All treated me wonderfully.

I found everyone that I dealt with very knowledgeable and professional. The doctor was fantastic, very helpful and knowledgeable. I would definitely come back to have my eyes checked

I have been a patient here for several years and my Doctor (Mitchell) is the BEST! I wouldn't go to anyone else. The location is easy to access and parking is very close to the door. The other staff members are also enjoyable to work with. I give it a 5 Star rating. Rod M

I’ve been getting my eye exams and glasses at Simpson Optical for many years. They’ve always been polite, friendly and professional.

Amazing as always! Love Dr. Palmer

Very quick and thorough exam. Nikki is wonderful and so patient.

Friendly, efficient, thorough and comfortable.

Annual exam on time, thorough and well explained by attending doctor.

Dr. Parmer was very thorough, friendly, and answered every question I had.

They were very friendly and professional.

I was very satisfied with the thoroughness of the eye examination. The courtesy of the staff was exceptional.

Very impressed with how thorough Dr Parmer was with my exam! I would recommend him highly!

Very friendly and he made sure I had every exam I need cause I have diabetes, would definitely tell others about business.

We love Simpson optical. From check in to check out everyone at Meijer way is kind, professional and goes above and beyond. We love Dr Bobby. You all have the best selection of frames and best prices.

Staff was very knowledgeable and helpful.

Dr Porter is fantastic! The staff at the Tates Creek Centre were awesome too

The check-in and checkout process was quick and efficient. Dr. Porter is excellent; very thorough and knowledgeable. She explains the findings clearly and takes time to answer all questions and provide recommendations.

Care was wonderful. Availability of getting an appointment was quick. Office staff was efficient..

People are very friendly

Very good Dr.Laura Mitchell is very nice.

I've already filled out a paper at your office & wrote the names of the excellent professional customer service EMPLOYEES , I received ! Get a grip & if I wanted to get a survey by mail or text , I WOULD HAVE ASKED FOR IT ! BUT I GAVE MY IMMEDIATE RESPONSE , AT THE OFFICE , AT THE FRONT DESK , PLUS ...

All staff are very nice and helpful. Dr. Mitchell is the absolute best!!!!!!!!!!!!!!!!!!

They are amazing! Highly recommend this office!

Always a good trip having those professionals look after my eye care! Everyone is so nice and set up well!

Thank you, the doctor was professional checking my eyes. Thae Ladies were also professional and taking care and helping selecting my frames

Dr. Laura was GREAT - very caring and knowledgeable. She answered all my questions and put my mind at ease.

Very efficient and pleasant.

Dr. Sara was very kind and patient. I appreciate her taking the time to help me find the right solution to my vision!

Prompt, questions answered thoroughly, pleasant clean environment.

Great experience! Quick and easy, no issues.

I was nervous after not having been compliant for eyecare for a couple years and they took my concerns in stride. They completed all the imaging and exams quickly and nicely. They reassured me of results and even saw me after I was 10 minutes late from traffic. I highly recommend them!

The staff was courteous, professional and appreciative of my time.

Excellent local business that supports your eye care.

The staff was very friendly and kind, as always. The doctor answered my questions and explained the results of my exam and tests to me. I have been going to both the Tates Creek and Reynolds Road locations for years and have always found everyone to be very professional and helpful.

Very professional and helpful.

Dr. Mitchell is AWESOME. I wish I knew the name of the lady who helped me with my fitting, as she was also wonderful. She has long blond hair and wears glasses. Both women were very thorough and thoughtful in the services they provided. The experience at Tates Creek Centre was great and very differe ...

Took great care with me and demonstrated knowledge about my complex issues as I have implanted lenses due to extreme myopathy.

Dr. Bobby is absolutely phenomenal. He was able to provide me with great fitting contacts that work for my eyes, taking the time to understand my current needs. I recommend him to everyone, I know!

Friendly staff. Quick, effective service. Appreciated the eye care education from the doctor.

My wife and I have experience with Simpson on Tates Creek. Every body there made it so easy, they handled our insurance for us. Kudos to their Customer Service.

Front desk Personnel very friendly & helpful. Dr. Mitchell very thorough & personable.

Everyone in the office is extremely nice.

Everyone is awesome. Super friendly and very professional.

The customer service I received was awesome from scheduling my appointment to checking out.

Convenience, friendly, professional

The staff was very courteous and helpful. The location was very clean.

I was worked in for a problem I was having with my eye. The staff and doctor were friendly, efficient and all around wonderful. So thankful for Simpson Optical!

I was having an issue with my sight and you got me in quickly assessed the situation referred me on to a specialist. You made that appt for me and hit me in there quickly as well!

My eye felt like there was something in it. I called for an appointment and they said how soon can you get here? I was in and out of the Tates Creek office, with relief within 30 minutes!

Got me in quickly for concern. Very courteous and thorough with exam.

I has a sudden medical issue and was seen as quickly as possible. I was treated professionally and am grateful that I was seen as needed.

Everyone we spoke to were incredibly kind and patient with my three young children!

Friendly and efficient service

Dr Palmer and all staff are outstanding. Always enjoy my appointments

Efficient and professional service. The optometrist answered all my questions.

My visit was short but thorough

Everyone was courteous and professional.

Helpful pleasant and professional

Everyone that works here is super nice, helpful and knowledgeable.

Dr. Bobby was great! Very professional and informative about everything. I would highly recommend. I’ve been going to Simpson Optical for 10 years!

Everyone was awesome. Made my experience very comfortable. Keep up the great work.

Staff were very friendly and optometrist very professional

Very impressed with everything from check in to checkout. Friendly, professional, efficient. Dr. Chang did an excellent job with my exam as did the tech who did the initial testing. I highly recommend Simpson Optical.

Everyone was very professional.

I really enjoyed the service of your office provided to me, everyone was friendly and professional, and my teeth are very clean, thanks

I think the staff is wonderful! My daughter and I came on the same day for a regular eye checkup. I picked out three glasses for my daughter and the optician was so helpful and sweet to my kids. The front desk is accommodating. And I think Dr. Parmer is so friendly and great at what he does! He was ...

A very pleasant experience from start to finish

Greeters at front desk always nice and attentive. Dr Sarah’ boyfriend ( can’t pronounce his last name lol), he was full of information for my problem and treated me like I was his only patient. He was kind and polite and patient with me.

Dr. Parmer was extremely thorough and explained everything regarding my children clearly. He made my children feel at ease and engaged them throughout their exams.

This was a post op visit that you were able to move up a few hours due to complications with the surgery. I was seen promptly and needed to return to the surgeon. You were able to get me an appointment within the hour to address the problem. I could not have asked for better care from either Simpson ...

They are always great with our family

Excellent care and informative information in regards to diagnosis! So happy we chose to come to Simpson’s!

Staff and doctor Leigh was great!

Very Professional, friendly and courteous staff!! Been going there for years.

Simpson is there to support me. THANK you.

Dr Mitchell is so informative, friendly & helpful!

This is my place now, my first visit to Simpson Optical and it was a great experience. Laura is awesome! Go see her!

Very professional short wait time, convenient appointment

Staff and Doctor were very welcoming and accommodating during my visit.

Doctors and team at Simpson optical are great! I’m very satisfied with their service!

Everyone was very helpful. I got in quickly and the doctor took his time and listened to my questions. Laura is always so helpful in helping me select frames and explaining in detail the costs of everything.

Enjoyed ALL staff, great customer service.

Professional & friendly; constantly provide quality service

Everyone was extremely nice and helpful.

The staff was prompt and friendly. Dr. Mitchell was easy to work with and the optician was very helpful!

very efficient testing process and extremely helpful with custom style selection and fitting

I’ve never had a more thorough examination! She did such a wonderful job explaining everything from my eye comfort with glasses to contacts and what I can do to help with the dryness I have. I felt completely comfortable knowing I was in good hands with an experienced professional who cared about me ...

Dr Mitchell worked me in to treat an eye infection on short notice. Thank you!

Great visit. I felt like all the check in the blocks for checking on my vision were met. Great selection of frames and contacts. My only complaint is the price of frames and contacts. Otherwise, great visit.

I was able to get in the same day I called for an appointment. The exam was thorough and the practitioner did a good job of explaining the results to me. I appreciated both the information and the respect.

Friendly and professional staff

Personal caring service is much appreciated! All of the staff were excellent.

Have always found the staff and doctors to be caring and efficient.

I woke up on a Saturday morning with a very irritated eye. I was so grateful that Simpson had Saturday hours and they got me right in. The staff and Dr. Leigh were so friendly and excellent. I turned out that I had a very tiny piece of something lodged in my eyelid. It was easily removed, and I left ...

Thorough exam, friendly staff, I felt like everyone cared about my vision.

Fast, efficient and thorough!

May change locations. Waited on a “brief” hold for over 12 minutes before I hung up (and I was transferred to hold before she finished asking me). Also, the girl up front with the ponytail and glasses is efficient yet not as friendly as the others. Coach her to make sure customer’s experience trumps ...

Excellent as always! Thank you for the great care! This was a follow-up post Lasix at the recommendation of a Simpson provider, and I couldn't be happier with the results and the follow-up care I have received.

staff was very helpful and efficient. Dr. Leigh was great.

I was worked in on a same day appt because of a medical issue with my eye. Dr. Mitchell went into great detail about her findings and was very courteous and knowledgeable.

I've always have a great experience when I come to Simpson Optical. I've been a patient for over 39 years.

Drs. Leigh and Karen McMillin both went over and above my expectations for care.

The Tate's Creek office has always done a great job for me. The other one not so much.

Very friendly staff, and great selection of glasses. They work hard to get you a great deal.

Dr Mitchell was great! Best eye appointment ive ever had. Explained things thoroughly, was very nice, and fast.

I was very pleased with my visit to Simpson Optical in Tates Creek Centre. My wait to be seen was short. The person who saw me (Leigh) was personable and explained every thing to me including showing me the pictures of my eye. I didn't need new glasses but if I did, they have a great variety from wh ...

Very businesslike, reasonable, everyone was pleasant.

Excellent doctor and staff!

As always, very good service

The environment was pleasant, service good, staff polite. A couple of people at the front desk had a stand offish kinda vibe. Vickie helped with my glasses selection, EXCELLENT CUSTOMER SERVICE. The attending Dr. was patient, calm, and professional.

Thank you so much for my past visit. I was waited on immediately & great service until I walked out the door. The female assisted me with frames actually suggested the ones , I actually went with . My glasses were ready for pickup in one week. Great service & everyone very nice to work with . I will ...

Everyone was very friendly and they took a lot of time with me and answered all my questions very patiently

Outstanding Great personality awesome attention to detail

I was treated well and efficiently.

Dr Mitchell was wonderful!

Courteous and professional. Made the efforts to fit me in same-day.

Nice and tried to do everything right.

Great eye exam. Staff was professional and courteous.

Had great service with the eye exam and picking out glasses. Everyone was wonderful.

Always get great care here.

Very pleasant and personable. Very knowledgeable. I've been wearing contacts for 44 years and I still learned something new!

Wonderful service and loved the Optometrist who I saw this week!

Fast and courteous service.

This question doesn't apply to this visit.

Needed to be seen quickly for a developing vision issue. Got an appointment to be seen immediately! Dr Mitchell was super!

I have used Simpson Optical for over 10 years and they have always gone above and beyond to assist me. I have used all locations and will not hesitate to go back to any of them.

Took a very long time checking out to make payment.

Wonderful and courteous staff. Clean store. Very nice first experience.

Everyone was pleasant, knowledgeable and helpful. I was very impressed. Like my corrected vision, 20/20

I really liked Dr Leigh. He spent time with me and answered all my questions.

Great staff and dr. Leigh.

They are always great with my kids and I

Was having a problem with one eye and got me in the same day. Thanks to all the staff

Everybody was and is fantastic. I will continue to be a customer. They’re the best.

Appreciate fitting me in their very busy schedule.

Great service, staff, etc.

I highly recommend Dr. Laura Mitchell and the entire staff of Simpson Optical at Tates Creek Center. Very professional and friendly!

Dr Meyer was very thorough and explained options to treat my medical issue clearly. I would highly recommend him to a friend.

I was highly impressed with the front desk handling of my insurance to the handling of my exam and concerns by the doctor.

I had a very pleasant experience. Staff and provider were courteous efficient and very helpful.

Very thorough and kind dr.

The Optometrist was extremely knowledgeable and so easy to talk to !! Great selection and helpful staff.

Everyone was very friendly! Everything was explained to me during my exam and findings! I will recommend to everyone!

Loved my doctor, staff are great and very friendly!

I liked the staff and Dr. Mitchell. Professional as well as welcoming.

Always a pleasant experience!

Called to schedule an appointment for my son. He was a new patient so I expected to have to wait a few weeks. The gentleman who made the appointment was able to get him in THAT DAY! I was very thankful for this. Everyone was very kind and made my son feel very calm during his appointment. The Dr he ...

My appointment went really well.

Every one was friendly and helpful

The very best service and care for eye exams.

My wife and I both had our eyes checked and were delighted with the wonderful treatment by all concerned. Thank you.

Friendly people, efficient office, took the time I needed for explanations

Everyone is very nice and helpful.

You all are the best, THANKS Jim Bushing

First class service! I was very impressed with the professionalism and friendliness of the staff. They went above and beyond to get me in and also sent me an email just to wish me a Happy Birthday! Who does that these days? My appointment went smooth. Dr. Z. was very nice and patient, making sure I ...

Good visit. Everyone was pleasantly helpful. Mhafendorfer@gmail.com

Great service, friendly staff

I have been going to Simpson Optical for over a year and have been completely satisfied with the services which I have received. The doctors and staff and both qualified and polite. Any and all of my questions were answered and both the doctors and the staff were concerned with my vision needs. I us ...

Professional, flexible scheduling, great hours, selection of frames and extremely effiecent exams and high quality care.